Terms & Conditions

This Agreement was last revised on June 4th 2026.

INTRODUCTION

Welcome to Crystal Spirit Emporium.  

We offer you access to our services through our “website” (defined below) subject to the below-mentioned Terms and conditions. We as Crystaspiritemporium.com hold all the legal rights to update these terms and conditions from time to time with or without notice to you.  By accessing and using this website, you acknowledge that you have read, understood, and agree to be lawfully bound by these terms and conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”).

In case you do not agree with any of these terms, then please do not use the website. 

DEFINITIONS

• “Agreement” denotes to this Terms and Conditions and the Privacy Policy and other documents provided to you by the website.
• “User”, “You” and “your” denote the person who is accessing it to take any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this website.
• “Customer” refers to the user who accesses the website and makes the payment for purchasing services or availing services.
• “We”, “us”, “our” and “Company” are references to Crystal Spirit Emporium.
• "Website” shall mean and include “https://crystalspiritemporium.com
  All references to the singular include the plural and vice versa and the word “includes” should be construed as “without limitation”.
• Words importing any gender shall include all the other genders.
• Reference to any statute, ordinance, or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments, or replacements for the time being in force.
• All headings, bold typing, and italics (if any) have been inserted for convenience of reference only and do not define, limit, or affect the meaning or interpretation of the terms of this Agreement.

INTRODUCTION AND SCOPE

• Scope. These Terms govern your use of the website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their terms of service.
• Eligibility: Certain Service of the website is not available to minors under the age of 18 or to any users suspended or removed from the system by us for any reason.
• Electronic Communication:When you use this website or send emails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive a reply from us electronically in the same format and you can keep copies of these communications for your records.

MODIFICATIONS TO THE SERVICE

We reserve or hold all the legal rights, at our discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of changes by sending an email to the address identified in your Account or by posting a revised version of the Terms incorporating the changes to its website.

ACCOUNT

For accessing the website and using certain Resources, you may be required to provide specific information and to create a user ID and password to establish an account.

You accept that the details you provide about establishing an account are correct and that you will keep your details up to date. You are responsible for the security of all your usernames, passwords, and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or not) of your accounts. You agree to notify us immediately about any unauthorized activity regarding any of your accounts or other breaches of security. We may at our discretion suspend or terminate any of your usernames and passwords at any time with or without notice.

GENERAL CONDITIONS

• We do not guarantee the accuracy, completeness, validity, or timeliness of the information listed by us.
• We make material changes to these terms of service from time to time, we may notify you either by prominently posting a notice of such changes or via email communication.

TERMS AND CONDITIONS OF SALE

All orders for goods accepted by Crystal Spirit Emporium (“the vendor”) are accepted subject to the following conditions which shall form part and govern the contract of sale. Acceptance of goods shall be deemed to be acceptance of these conditions of sale. Any term sought to be imposed by a purchaser either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of the vendor has authority to vary these conditions unless accepted in writing by a director of Crystal Spirit Emporium, hereinafter referred to as “a director”.

We store the contract’s content and will send you the details of your order via e-mail. You can always find the terms here. The details about your recent orders can be found in your customer login.

1. Payment and Price
   1. The vendor reserves the right to vary the quoted price for the goods by upward additions in accordance with market conditions at the date of actual supply and the purchaser shall pay such additions in addition to the quoted price. Price Lists do not constitute an offer.
   2. All invoices are due for payment at point of order. Payment is to be made in sterling unless otherwise agreed in writing by a director.
2. Availability of Goods
   The vendor will use its best endeavours to comply with the date named for despatch or delivery which date is given and intended as estimate only and is not to be the essence of the contract. If owing to non-availability of the goods or any other causes beyond the vendor’s control, the vendor shall be unable to effect delivery hereunder it shall be at liberty to determine the contract or part thereof by giving notice in writing to the purchaser.
3. Property and Risk
   For so long as any amounts remain owing from the purchaser to the vendor title to the property of the goods shall remain in the vendor and ownership will not pass to the purchaser until the vendor has received payment in full. In the event of the purchaser reselling the goods, if the vendor has not received all amounts owing to it, the purchaser shall account to the vendor for the proceeds of any such sale and meanwhile will hold all proceeds of such sale of such goods upon trust of the vendor until the vendor have received such amounts in full. At any time after the due date for payment from the purchaser to the vendor, and so long as such amounts have not been received by the vendor in full, the vendor, at the purchaser’s expense, shall have the right to enter the purchaser’s premises and remove all goods which remain the property of the vendor.
4. Design Variation/Images
   Whilst the vendor makes every effort to ensure that goods supplied correspond to in every respect with the sample, specification or description provided as the case may be, the vendor is not responsible for the minor variations in specification, in colour or other design features, and no such minor variation shall entitle the purchaser to rescind the contract or shall be the subject of any claim against the vendor by the purchaser. All Images that appear on the website should be used as a guide only. All Images and descriptions remain the property of the vendor and may not be copied without the written permission of the vendor.
5. Claims
   1. No liability for any claim for damage or non-functionality shall be accepted unless the vendor is notified in writing by the purchaser within seven days of delivery. This period may be extended at the sole discretion of the vendor where the manufacturer’s replacement policy exceeds this deadline.
   2. No liability for any claim for missing items such as manuals, etc. shall be accepted unless the vendor is notified in writing by the purchaser within seven days of delivery.
   3. No liability for any claim will be accepted in the case of goods differing in quantity or descriptions from the particulars given on the delivery note unless the vendor is notified in writing by the purchaser within seven days of delivery and the onus is on the purchaser to prove any shortage.
   4. In the case of active third-party on-site maintenance contracts, the purchaser accepts an obligation to use the services of the contracted third-party to resolve claims under clause 5(a).
   5. In the case of manufacturers who operate direct product support and returns procedures, the purchaser accepts an obligation to process their claim directly through the manufacturer.
   6. No liability for late delivery by the courier will be accepted unless the purchaser has paid a premium for a timed or Saturday delivery. In this case the claim will be made on the purchasers behalf to the respective courier who’s decision will be final.
6. Guarantee
   1. The purchaser shall, unless otherwise, in writing, be responsible for all carriage, telephone, postal and other incidental charges incurred during the guarantee period.
   2. Where a guarantee includes repair performed on the purchaser’s premises, commonly known as an ‘on-site maintenance’, this shall not apply outside the mainland of Great Britain.
7. Returned Goods
   1. Under Distance Selling Regulations (DSR) customers have the right to ‘cancel’ the order at any time up to 7 working days from receiving the goods. Customers are entitled to a 7-working day ‘cooling off period’ whereby they can return the goods for any reason and receive a full refund. Customers can exercise their right to cancel an order in writing either by post or email, our contact details for cancelling an order by post, email can be found on our website.
   2. The purchaser shall unless otherwise agreed be responsible for the cost of return carriage of all goods returned by the purchaser to the vendor for service or credit which goods shall be at the risk of the purchaser until actual receipt of the goods by the vendor.
   3. Returned goods are refunded within 30 days.
8. Consequential Loss
   The extent of the vendor liability to the purchaser for any default or breach whatsoever and howsoever arising shall in no case exceed the invoice value of the goods and the vendor shall in no circumstances whatsoever be liable to the purchaser in respect of any loss or damage whether suffered by the purchaser or any customer of the purchaser and whether direct, indirect, consequential, or however else arising.
9. Law
   1. If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions.
   2. This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law

GEOGRAPHIC RESTRICTION

We reserve the right to limit the usage or supply of any service to any person, geographic region, or jurisdiction. We may use this right as per necessity. We reserve the right to suspend any Service at any time. Any offer to provide any Service made on this website is invalid were banned.

USER RESPONSIBILITIES

• You shall use the Service and website for a lawful purpose and comply with all the applicable laws while using the website.
• You shall not use or access the website for collecting any market research for some competing business.
• You shall not misrepresent or personate any person or entity for any false or illegal purpose.
• You shall not use any virus, hacking tool for interfering in the operation of the website or data and files of the website.
• You will not use any device, scraper, or any automated thing to access the website for any means without taking permission.
• You will inform us about anything that is inappropriate, or you can inform us if you find something illegal.
• You will not interfere with or try to interrupt the proper operation of the website using any virus, device, information collection or transmission mechanism, software or routine, or access or try to gain access to any data, files, or passwords connected to the website through hacking, password or data mining, or any other means.
• You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features (e.g., report abuse button) on the website.
• You will not take any action that levies or may levy (in our sole decision) an unreasonable or unreasonably big load on our technical arrangement; and
• You will let us know about the unsuitable content of which you become aware.  If you discover something that infringes any law, please let us know, and we will review it.

We reserve the right, in our sole and absolute discretion, to deny you access to the website or any service, or any portion of the website or service, without notice, and to remove any content.

INDEMNITY

https://crystalspiritemporium.com services may be used for lawful purposes only. You agree to indemnify and hold Crystal Spirit Emporium harmless from any claims resulting from your use of our service that damages you or any other party.

NO RESPONSIBILITY

We are not responsible to you for:

• any reliance that you may place on any material or commentary posted on our website. Please note that nothing contained in our website or the material published on it is intended to amount to advice on which you should rely; or
• any losses you suffer because the information you put into our website is inaccurate or incomplete; or
• any losses you suffer because you cannot use our website at any time; or
• any errors in or omissions from our website or any losses you may suffer by relying on any commentary, postings, or reviews (of our services or that of our partners) on our website ; or
• any unauthorised access or loss of personal information that is beyond our control.
• any errors “or” information loss due to unavoidable situations like hacking.

THIRD-PARTY LINKS

The website may comprise links to external or third-party websites (“External Sites”).  These links are provided exclusively as ease to you and not as an authorization by us of the content on such External Sites.  The content of such External Sites is created and used by others.  You can communicate with the site administrator for those External Sites.  We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites.  You should take safety measures when you are downloading files from all these websites to safeguards your computer from viruses and other critical programs.  If you agree to access linked External Sites, you do so at your own risk.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.

GOVERNING LAW AND JUDICIAL RECOURSE

The terms herein will be governed by and construed following the Law of United Kingdom without giving effect to any principles of conflicts of law. The Courts of United Kingdom shall have exclusive jurisdiction over any dispute arising from the use of the website.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at crystalspiritemporium@yahoo.com